Frequently Asked Questions
Everything you need to know about your Deering Banjo journey.
Where are Deering Banjos manufactured?
Every Deering banjo is handcrafted by our skilled team in our Spring Valley, California factory, ensuring the highest standards of American-made quality.
How long will it take to ship my order?
In-stock items typically ship within 2-3 business days. For custom builds or backordered models, lead times vary; please check the specific product page for current estimates.
What is your return policy for instruments?
We offer a 14-day return period for instruments purchased directly from our website. Items must be in original, mint condition with all included accessories and packaging.
Do you offer international shipping?
Yes, we ship our banjos worldwide. Please note that international customers are responsible for any applicable customs duties, taxes, and import fees required by their country.
Do Deering banjos come with a warranty?
Yes, all new Deering, Vega, and Goodtime banjos come with a Limited Lifetime Warranty to the original owner against defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer financing options through Klarna and Affirm for qualifying purchases.